Exciting changes ahead
Allow me to introduce myself, I'm Doug Butler, the new CEO of Perkbox. After 7 years in the employee engagement sector, I joined Perkbox in December 2023. Admiring the Perkbox team's focus and energy, I was excited to reenter the field dedicated to supporting HR professionals both in and outside the workplace.
Since joining Perkbox, we have solicited customer feedback and have worked to enhance our offering, including improved discount rates nearly across the board, to address cost-of-living challenges. In the coming weeks and months there will be more improvements including:
- Eliminating Reward point expirations
- Removing Service fee for Reward point purchases
- Improving the distribution of Flexi points to increase engagement
- Simplifying Reward points conversion rates
- Unifying catalogues for Flexi and Reward point redemptions
These changes aim to enhance the experience you and your people have with Perkbox. We are committed to being customer led and product focused with platform value and usage being our North Star.
Listening will be a priority and I hope that you will continue to communicate with us on how we can better support you and your people.
Stay tuned for more information on the above, and on the continuing evolution of our technology and service offering.
Thank you for your continued partnership and commitment to your people.
Doug & the Perkbox team