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Introducing the Engagement summary report

Engagement summary report is the second report released as part of the reporting improvement roadmap. Check out the full roadmap.

This report provides usage summary across the platform overall, as well as within individual hubs. It can be filtered by time period, country and team.

Why we developed the Engagement summary report

We know how important it is to stay on top of usage trends, while also being able to incorporate the platform data into your reports, This ensures you can share the right data with the right stakeholders at your company.

We’ve conducted extensive user research with multiple Perkbox customers, getting an insight into key areas and filters that people found valuable.
With this report, our goal was to provide enough top-level data granularity, without going into too much detail, so we could make the report easy to digest and interpret.

It was also important that you were able to download the data output straight from the platform, without having to wait for us to send it manually.

Some other reports in our roadmap will include more in-depth information about separate hubs — so keep an eye out for updates!

How the Engagement summary report can help you

Improved reporting helps you be proactive with data and creates opportunities to easily engage your employees with all areas of the product.

The engagement summary report will make it easy to:

  • Identify trends across teams and locations, based on usage of different features
  • Share usage trends with managers, to improve engagement in teams and countries
  • Add high-level reporting to your executive presentation on the effectiveness of your People initiatives

Ready to get started? Check out the next section for details about the report. 

Engagement summary report in detail

The engagement summary report is a widget that includes a number of filters and tabs.

All of the report tabs can be filtered by time period, country and team.

Below is a list of all the reports. 

1. Overview report tab

This report tab shows overall usage across the entire Perkbox platform. Here, you will get a view on: 

  • Visits – Unique users who have logged in (for the time period selected) divided by the unique users who have activated their account
  • Engaged users – Users who have taken at least one significant action on any of the hubs
  • Engagement rate – Users who have taken at least one significant action on any of the hubs
  • Actions – Number of times significant actions have been completed by the users
  • Savings – Total savings made by the employees in your company for the selected time period, country, team

2. Perks hub report tab

This shows engagement with the Perks hub, including Flexi Perks. Here, you will get a view on: 

  • Unique users – Number of unique users who have redeemed a Perk
  • Redemptions – Number of times Perks have been redeemed 
  • Engagement rate – Number of users that have engaged with Perks divided by the number of activated users
  • Savings – Total savings made by the employees in your company for the selected time period, country, team

3. Flexi points report tab

This shows engagement with Flexi points and Flexi Perks. Here, you will get a view on: 

  • Unique users – Number of unique users who have spent Flexi points
  • Transactions – Number of Flexi points transactions made
  • Engagement rate – Unique users divided by activated users
  • Flexi points earned – Total number of Flexi points earned
  • Flexi points spent – Total number of Flexi points spent
  • Savings from Flexi points – Total amount saved by using Flexi points

4. Celebration hub report tab

This shows engagement with Celebration hub. Here, you will get a view on: 

  • Unique users – Number of unique users who have performed one of the following actions: giving, receiving or commenting on a recognition. Creating, voting or being recognised on a poll.
  • Engagement rate – Unique users that have engaged with Celebration hub, divided by the number of activated users

5. Wellness hub report tab

This shows engagement with Wellness hub content. Here, you will get a view on: 

  • Unique users – Number of unique users who have clicked or viewed Wellness hub content
  • Number of views – Number of times Wellness hub content has been viewed
  • Engagement rate – Unique users that engaged with Wellness hub, divided by the number of Activated users
  • Webinar registrations – Number of users registered for the webinar

Final thoughts

This is the second report of a series of improvements that we’re working on, so stay tuned for more!

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